Flooring FAQ
How long will it take for my flooring to arrive?
We believe it’s never too early in a renovation to pick out your flooring. Having your flooring picked out in advance will ensure it’s ordered on time, and most importantly arrives on time.
What can I expect on my day of installation?
Our flooring installers always treat your home with the best care. However, flooring installation is a renovation to your home and some mess is inevitable. While we are working make sure the space is clear and you close off areas that are not getting new flooring. When we are finished our team will clean up after themselves, leaving a finished product you will love!
Return policy?
How long have your installers been working for you?
Do you work with adjusters for insurance claims?
Do you have warrantees?
FAQ for Flooring Products:
Here are a few of the most asked questions about flooring products
Should I steam clean my carpets?
Is carpet bad for allergies?
What should the humidity be at in my house for hardwood maintenance?
Why should I choose vinyl tile over ceramic tile?
- Vinyl tile is softer to walk on
- Acrylic grout is used in vinyl tile so it won’t fade or crack
- It is easier to install and easy to replace a vinyl tile if required
Do you have green products?
What is the difference between traditional hardwood and engineered hardwood?
Engineered has a plywood or MDF/HDF core with the hardwood veneer on top, engineered woods is generally more stable due to the construction of the board and can withstand climate change better, engineered woods vary in thickness (3/8”-3/4”)
What is the best flooring for families with pets or young kids?
Our Ashely Fine Floors sales team can help you pick the best options. We generally suggest Laminate, Luxury vinyl plank, Ceramic Tile, or Carpet.